DRUID 7.0

Deployment Dates

The table below lists the deployment date of DRUID v7.0 across DRUID Clouds. To view the DRUID Releases Calendar, see Druid ChatBot Releases.

Druid Cloud Community

*.community.Druidplatform.com

Druid Cloud US

*.us.Druidplatform.com

Druid Cloud Australia

*au.Druidplatform.com

Druid Cloud West-Europe (PROD)

*.Druidplatform.com
January 18, 2023 February 15, 2024 February 15, 2024 February 15, 2024

These release notes give you a brief, high-level description of the improvements implemented to existing features.

If you have questions about your DRUID tenant, please contact support@Druidai.com or your local DRUID partner for more information.

What's New

  • Knowledge Base Engine Upgrade. The Knowledge Base engine has undergone a significant upgrade to the latest DRUID-based version, bringing you enhanced performance across all bots. During this upgrade, your Knowledge Base content seamlessly migrated to the new infrastructure.
    • Note:   To have an operational Knowledge Base, it's essential to manually retrain all your bots before making any predictions in the Knowledge Base.
  • Office 365 Email channel. This release introduces the ability to configure your bot for communication with users through Microsoft Office 365 email. By setting up your bot to access an email account, it can receive notifications when new emails arrive. This functionality allows the bot to utilize email as a channel for responding to user inquiries. Responses may include sending email replies in response to user messages.

    • For more information, see Office 365 Email channel.

  • New system entity fields. With the introduction of the new Ofiice 365 channel the following system entity fields are now available: [[ConversationInfo]].Email and [[Email]].DateTimeSent. For the fields description, see System Entities.

  • Knowledge Base - SharePoint Data Sources (Beta Version). In this release, we are excited to introduce the beta version of SharePoint data sources for the Knowledge Base. Users now have the capability to add a SharePoint data source to the KB, enabling the extraction of question and answer pairs from a SharePoint site library. It's important to note that this functionality is limited to Excel, Word, and PDF documents within the SharePoint site library.

    • For more information, see Knowledge Base.