Solutions Library

Druid offers a library of solution templates that help you cut the bot authoring time by providing you with the basic elements. Use the solution templates as starting points and customize them to accommodate your specific needs.

Druid Solutions Library offers a wide range of solution templates: from Druid Starter or User Authentication to more advanced end-to-end solutions in HR (Cristina) and financial services (Victor).

Note:  The Solutions Library is not available in production yet. To see the list of templates available for download, see Solution Templates.

Bot Authoring Lifecycle

Important!  Druid solution templates are not end-to-end production ready solutions; therefore, do not install them directly in your production chatbot, because it might overwrite your existing configurations.

Bot authoring does not always go as simple as using predefined solutions directly in your production environment. You need to follow some intermediary steps which allow you to build and optimize the solution to correspond to your specific requirements and then use it in production.

The diagram below provides you with an overview of the bot authoring lifecycle.

  1. On the dev or sandbox environment where you have your bot configured, install the desired solution template.
  2. Configure the solution template to accommodate your specific needs, then export the solution.
  3. On the Test environment, import solution from file, test it and make adjustments if necessary. Your solution is now ready for production.
  4. Export the solution.
  5. Import the solution on the production environment.

Accessing the Solutions Library

To access the Solutions Library, in the DRUID Portal, on the main menu, click the Solutions drop-down and select Import solution. The Solution Library page appears, which lists all Druid solution templates as cards.

In DRUID 7.6 and higher, the solutions are categorized as Solutions and BusinessApps based on the Tag set on the Solution Details page.

Each card provides you with the following information:

  • The name of the solution template.
  • Solution template badge. It shows the solution template installation status on the selected bot:
    • New – You did not install the solution template on the selected bot.
    • Upgrade – You installed the solution template and a new version is available for upgrade.
    • Installed – You installed the latest version of the solution template.
  • The category the solution template is part of.
  • A brief description of solution template.
  • The publisher. Currently, only Druid can publish solution templates in the Solutions Library. In a future release, Druid technology partners will be able to publish solution templates as well.
  • The version.

The Solutions Library provides you with extensive filtering:

  • Filter by name. Search solution template by name.
  • Filter alphabetically (A-Z or Z-A) or by status (newest / installed).
  • Search templates by publisher.