Employee Self-Service
This solution template provides a wide range of skills for employees:
Generate certificates
The HR Chatbot helps you generate different types of certificates with or without digital signature. Available certificates including: employee certificate (school/kindergarten child registration, etc), tax deduction, medical, bank certificate, COVID-19 certificates to prove different changes in the employee contract.
Register/Cancel/Reschedule Leave Request
The HR Chatbot helps you keep track of your days off balance. Basis on the calculation performed, you can register a new leave request like (Sick leave, Maternity leave, Anniversary leave, Unpaid leave, Holiday leave, Quarantine leave, Paternal leave). After the registration is done, the leave is request is saved in the HR system and your manager will get a notification. Also, if you’ve changed your mind, you can even cancel or reschedule your leave request.
Timesheet
Enables you to register your arrival time/leaving time, or you can check in working hours for your existing projects. At the end of the registration, your changes will be updated in the HR system.
Feedback Conversation Template
Conversation templates available in the HR chatbot to capture feedback from your employees, such as employee satisfaction surveys, targeted surveys (team building location, professional development courses, personal development courses: acting classes, and so on).
FAQ
Different types of questions about procedures, policies, security, rules and regulations, benefits and compensations, specific types of leave requests and documents associated with them (maternity, sick leave, etc.). It also provides FAQs specific to the pandemic: communication guide, working-from-home (WFH) procedures and regulations, teleworking guidance, and support.
Account 360
Get 360 information regarding your account. Integrated with the HR systems and based on your role the chatbot will offer you the appropriate information regarding your account, such as:
| User | Account Information |
|---|---|
| Manager | My tasks, leave requests waiting for approval, leave requests already approved, add a new manager in the system. |
| Employee | Onboarding after employment, Register new leave request (Sick leave, Maternity leave, Anniversary leave, Unpaid leave, Holiday leave, Quarantine leave, Paternal leave), Get the status of my available days, Cancel a leave request, Ask for a new certificate (employee, deduction, medical), Update employee personal data, FAQ regarding internal systems, Get the list of compensation and benefits that you are provided with, or the specific list of trainings that you need to perform in order to develop your career. |
| Candidate | Get the list of all available jobs, apply for a new job position, upload your cv, alerts and notifications when your interview was scheduled. |
Payroll
The chatbot provides for you as an Employee your earnings statement, including bonuses and compensations. Also, you can perform the T&E management with actions like register a new T&E or register request for new money in advance. Based on the data read by the chatbot you will receive your earning statement report and the HR admin will have a payroll overview for each employee.
Configure the template
After you import this solution, configure it following the procedure described in Configuring Skill Templates.
See the bot in action
The list below provides you with an extensive list of things you can say to the chatbot in either English or Romanian.
As Employee
|
English |
Romanian |
|---|---|
|
Register leave requests |
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|
am nevoie de concediu de odihna |
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my birthday is coming, i want to take an anniversary leave |
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I don't feel so good, i want to register a new sick leave |
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I need to go on maternity leave |
am nevoie de concediu maternal |
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I need to take an unpaid leave |
vreau sa inregistrez o cerere pentru concediu neplatit |
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I want to take some holidays off, i want to go on vacation |
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I want to add a vacation from 12.03.2021 to 14.03.2021 |
vreau concediu de odihna din 12.03.2021 pana 15.03.2021 |
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I want to add a vacation starting tomorrow |
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I need to register a new quarantine leave |
trebuie sa intru in concediu de carantina |
|
register new paternal leave |
am nevoie de concediu paternal |
|
Cancel leave request |
|
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I requested some days off and i want to cancel the request |
nu mai plec in vacanta, vreau sa imi anulez cererea de concediu |
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vreau sa vad lista de concedii |
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Documents |
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I need to take an employee certificate |
vreau o adeverinta generala de angajat |
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I need to take a deduction certificate |
am nevoie de o adeverinta medicala |
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I want to take a medical cetificate |
am nevoie de o adeverinta de deducere |
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Time reporting - Timesheet |
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I want to check in for today |
vreau sa pontez pentru ziua de astazi |
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Working from home policy |
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tell me more about work from home policy |
ce poti sa imi spui despre lucratul de acasa |
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de ce mi-a fost refuzata cererea de a lucra de acasa? |
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Ce criterii trebuie sa indeplinesc pentru a putea lucra de acasa |
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FAQ |
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what is my function |
ce functie am? |
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I want to increase my salary |
vreau o marire de salariu |
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how many benefits do i have |
ce stii despre istoricul meu salarial |
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my payment slip has some errors |
as vrea sa stiu cate sporuri am |
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can you give me a salary certificate? |
fluturasul meu are niste greseli |
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poti sa ma ajuti cu o adeverinta de salariat? |
As Manager
|
English |
Romanian |
|---|---|
|
I want to add a new manager |
vreau sa adaug un nou manager |
|
show me the list of leave requests pending for approval |
ce concedii am de aprobat? |
|
show me my approved leaves |
arata-mi concediile aprobate |
| Show me my tasks | Arata-mi taskurile mele |
| vreau sa imi vad lista de taskuri |