Druid Deployment

In the era of digital transformation, organizations are challenged to innovate faster while keeping their network, systems and applications available, scalable and secure. But faster innovation while meeting the requirements in terms of availability, scalability and security can be hard to achieve especially due to the budget and resources constrains.

At Druid, we understand that every enterprise has unique needs and values the power of choice, so we offer flexible deployment options to meet your enterprise needs and resources. Choose the deployment option that best suits your enterprise needs.

The deployment models depend on where the infrastructure for the deployment resides and who has control over that infrastructure.

Druid Deployment Comparison

Category	Feature	Cloud	Hybrid	On premise	Edge***
Platform	Requires installations	N	Y	Y	Y
	Release cycle	Monthly (automatically applied)	Monthly (manually, at your choice)	Monthly (manually, at your choice)	Monthly (manually, at customer choice)
Infrastructure	Additional hardware / software required	N	Y	Y	Y
	Auto scaling	Y	supported, requires on premise hardware infrastructure	supported, requires on premise hardware infrastructure	supported, requires on premise hardware infrastructure
	High Availability	Y	supported, requires on premise hardware infrastructure	supported, requires on premise hardware infrastructure	supported, requires on premise hardware infrastructure
	Connectivity with on premise apps	Internet calls to your on premise apps	No Internet calls to your on premise apps	No Internet calls to your on premise apps	Local / no Internet required
	Conversation History - Data in transit	By Druid	By Druid	Hosted on premise	Customer-controlled
	Conversation History - Data at rest	By Druid	Hosted on premise	Hosted on premise	Hosted on premise
Platform Security	Multi-Factor Authentication	Y	Y	Y	Y
	User access management	Y	Y	Y	Y
	Role based access control	Y	Y	Y	Y
	Data at rest	SQL encryption			Customer-managed encryption
	Data in transit	SSL, TLS1.2		TLS 1.1, TLS1.2, as per your existing environment	TLS 1.2+, per customer environment
Support	Term	on-going	2 years from release	2 years from release	2 years from release
Channels	Direct line (WebChat)	Y	Y	Y	Y*
	MS Teams	Y	Y	N	N
	WhatsApp	Y	Y	Y*	Y*
	Facebook Messenger	Y**	Y**	Y**	Y**
	Slack	Y	Y	N	N
	GoogleChat	Y	Y	Y	Y
	WeChat	Y	Y	Y*	Y*
	Telegram	Y	Y	N	N
	Viber	Y	Y	Y*	Y*
	Twilio	Y	Y	N	N
	Instagram	Y	Y	Y	Y
	LINE	Y	Y	N	N
	WeCom	Y	Y	Y*	Y*
	Webex	Y	Y	Y	Y
	Office 365 Email	Y	Y	N	N

*Only available if specific Druid services have open connection to the Internet.

**In Druid hybrid and cloud deployments Facebook channel uses the Microsoft Bot Framework, while in on premise deployments it uses direct DRUID Facebook integration.

***Edge Deployment

Druid AI fully supports edge deployment through its containerized, Kubernetes-based architecture, enabling AI knowledge management and productivity applications to run on-premises, in private cloud, or hybrid environments with full data sovereignty, without reliance on public cloud inference.

Edge deployment refers to customer-managed, localized infrastructure deployments (including private data centers and regulated environments) using the same Druid platform architecture as on-premises and hybrid deployments.

Edge deployments may operate in restricted or disconnected network environments, subject to customer security policies.

Key capabilities

• Fully on-premises deployment (including LLMs and knowledge base)
• Hybrid edge + cloud deployments
• Kubernetes-based portability across regions and infrastructures
• Data never leaves customer-controlled environments
• Supports regulated industries (finance, government, healthcare)