Salesforce Connector

DRUID offers a library of Salesforce solution templates that help you cut the bot authoring time by providing you with the basic elements. Use the solution templates as starting points and customize them to accommodate your specific needs.

This document shows how simple it is to use the Salesforce solutions available in DRUID Solutions Library.

Channels

DRUID offers multichannel deployment and offers a wide range of digital channels in multiple languages so you can reach your customers wherever they like to be, in their natural digital way. Once you create a DRUID bot, you can deploy it across different channels.

Bot authors and business users with no programming skills can create chat bots and DRUID virtual assistants and easily expose them in the preferred channels:​

• Internal channels: Slack, Microsoft Teams, Intranet, Sunshine.
• External channels: Web, WhatsApp, Facebook Messenger, GoogleChat, Viber, Telegram, WeChat, etc.