Druid v9.27

IMPORTANT! This topic describes functionality planned for a future Druid release. The information is provided for informational purposes only and reflects Druid current product direction. Nothing in this section constitutes a binding commitment to deliver any feature or functionality in a specific release or timeframe. As the market and user needs evolve, Druid reserves the right to update the list of features to ensure the most impactful features are delivered.

Deployment Dates

Druid Cloud Community

*.community.Druidplatform.com

Druid Cloud US, Australia, West Europe (PROD)

*.us.Druidplatform.com

*au.Druidplatform.com

*.Druidplatform.com

July 16, 2026 July 30, 2026

Druid Voice — General Availability

Enterprise voice AI has traditionally required managing third-party gateways, generic speech engines, and custom integration layers. Druid Voice replaces that fragmented approach with a single, unified solution. Reaching General Availability with this release, Druid Voice provides a native, end-to-end conversational voice stack built directly into the Druid platform—ready for enterprise deployment.

By removing the need for external voice gateways and generic models, Druid Voice delivers high-performance interactions powered by proprietary STT/TTS engines. These engines are specifically fine-tuned for five core verticals—Banking, Insurance, Healthcare, Higher Education, and Retail—and are deployable across your entire ecosystem, from digital channels to telephony systems. You can now leverage an enterprise-grade voice experience.

For more information, see Druid Voice.

AI Authoring Agents – Workspace Designer

Until now, AI Authoring Agents worked behind the scenes to automate conversational flows, entity models, and system connectivity. Now, AI Authoring Agents bring that power to the surface. For the first time, the agentic skill creation pipeline doesn't just build the "brain" and the "wires"—it builds the office.

AI Authoring Agents now automatically generate a complete, functional Workspace—including entity models, web views, and forms. This provides your AI Agent with a day-one interface where users can view, enter, and manage records immediately.