Druid v1.61

Deployment Dates

The table below lists the deployment date of Druid v1.61 across Druid Clouds. To view the Druid Releases Calendar, see Druid ChatBot Releases.

Druid Cloud Community *.community.Druidplatform.com	Druid Cloud US *.us.Druidplatform.com	Druid Cloud Australia *au.Druidplatform.com	Druid Cloud West-Europe (PROD) *.Druidplatform.com
March 03, 2022	March 17, 2022	March 17, 2022	March 17, 2022

These release notes give you a brief, high-level description of the improvements implemented to existing features.

If you have questions about your Druid tenant, please contact support@Druidai.com or your local Druid partner for more information.

What's New

• Data encryption on Druid connectors. Druid enables bot authors to address the cases when third party applications require that specific user information is transmitted in a secure way to ensure that unauthorized parties do not tamper or spoof the data. To achieve this, two new features are now available in Druid:
• Data encryption on all connectors using the AES with Galois/Counter Mode (AES-GCM), a state of the art encryption algorithm on connector apps, and an encryption key generated by Druid. Bot authors also have the option to add an extra layer of data encryption, Secure data encryption with salt, which alters the data with a random 64-bit salt before being encrypted.



• A new integration task, Encrypt Data can be used as the first integration task on all connector actions (if needed) to encrypt user data stored in specific Druid entity fields (fields from the request entity set on the connector action), and store the encrypted data temporarily at runtime during the execution of the integration tasks within that connector action.





For more information, see Encrypt Data. For information on how to encrypt the data on UiPath connectors, see Encrypt Data UiPath Use Cases.

• A new timeout handler was added to warn the chat user about the interruption of the dialog, which will occur when the InactivityCancelConversation threshold is reached. For more information, see Inactivity Cancel Conversation Flow.
• For higher efficiency, bot authors can now set the currency metric name for Dashboard FTEs on a bot level. In this regards, a new setting, Currency is available in the Analytics section on the bot details page. If no currency is selected, Druid uses the default value, EUR.



• The WhatsApp channel was upgraded to use version 1.0 of the Vonage Messages API as this version introduces new features to the WhatsApp channel, such as Reply Context, Profile Name, and Provider Messages.

Improvements

• Druid Connector Host installer version 1.61 is now available in the Druid Portal, (AllSettings menu > Connector Heartbeat), simplifying the Connector Host installation. The downloadable resources now include the installer and the connector host kit, so you can use them immediately to install the Druid Connector Host (no more copy/paste of resources is needed).



• The live chat conversations which have higher priority (High or Medium) are now highlighted in the agent’s page in multichat v2.



• The error messages that occur during a conversation have been eliminated from the conversation transcript available in the agent’s page and from the internal action GetConversationTranscript.