DRUID 5.6

Deployment Dates

The table below lists the deployment date of DRUID v5.6 across Druid Clouds. To view the Druid Releases Calendar, see Druid ChatBot Releases.

Druid Cloud Community

*.community.Druidplatform.com

Druid Cloud US

*.us.Druidplatform.com

Druid Cloud Australia

*au.Druidplatform.com

Druid Cloud West-Europe (PROD)

*.Druidplatform.com
January 19, 2023 February 16, 2023 February 16, 2023 February 16, 2023

These release notes give you a brief, high-level description of the improvements implemented to existing features.

If you have questions about your Druid tenant, please contact support@Druidai.com or your local Druid partner for more information.

What's New

  • Search views. To enhance the user-friendliness, the authors can add a search bar to the views list which is consumed from the Data tab defined on the entity or from Workspaces. The search view bar enables authors and workspace users to quickly search for specific views.

    • In this regard, this release introduces the following:

    • Two types of views: Table View used for creating views and Quick Search used for creating a search view (a view that shows the search results).

    • The Details of the quick search view is shown when hovering the mouse over the search bar.

    • Specific definition of the quick search view columns and view data via a dedicated query entity integration.

    For more information, see Add Search View Bar.

Improvements

  • Added multiple language support for the LiveChatPauseKeyword (“Pause”) in Live Chat functionality.

    • On the bot details, Live Chat section, you can now provide the LiveChatPauseKeyword in all bot additional languages. By default, the keyword is provided in English (en-US) and Romanian (ro). To add the LiveChatPauseKeyword on the bot you can either provide keyword in additional bot languages and the keyword is automatically added to the bot or first add it on the bot by clicking the plus icon and then provide the keyword in bot additional languages.

    Whenever the agent pauses the conversation, the LiveChatPauseKeyword is sent in the chat in the conversation language, if keyword value was set in that language on the bot, otherwise the value in EN is provided.

Bug Fixes

  • Fixed solution export issue: in some cases, internal server error occurred.