DRUID v1.76
Deployment Dates
The table below lists the deployment date of DRUID v1.76 across Druid Clouds. To view the Druid Releases Calendar, see Druid ChatBot Releases.
|
Druid Cloud Community *.community.Druidplatform.com |
Druid Cloud US *.us.Druidplatform.com |
Druid Cloud Australia *au.Druidplatform.com |
Druid Cloud West-Europe (PROD) *.Druidplatform.com |
|---|---|---|---|
| September 29, 2022 | October 27, 2022 | October 27, 2022 | October 27, 2022 |
These release notes give you a brief, high-level description of the improvements implemented to existing features.
If you have questions about your Druid tenant, please contact support@Druidai.com or your local Druid partner for more information.
What's New
- WhatsApp Meta integration. A new channel is now available on DRUID bots which allow you to deploy them in WhatsApp via Meta integration.
- For bot framework version v4, authenticated DRUID Portal users can now chat as authenticated users (log in the chat widget) or as anonymous (Log out if previously logged authenticated in the chat widget).
For information on how to deploy bots in WhatApp via Meta integration, see WhatsApp Meta Integration.
Improvements
- Generate documents using dynamic templates. This release provides bot authors with a simplified way to design conversational flows for generating documents by using dynamic templates. Using dynamic templates eliminates the need of creating one connector action and integration task for each document template. It also simplifies the conversational flow authoring; you design a single flow step that generates documents using multiple templates as set on the flow step; no need to add more steps with conditions in the conversational flow to address each document template.
- REST Connector. A new option is available on REST calls (Request settings), RemoveBaseUrl, which allows you to overwrite the BaseURL that is automatically included based on the settings in the Apps for the selected Connection Code.
- System entity fields - You can enhance existing entities or all entities with new system entity fields by upgrading them.
For more information, see Generate Documents with Dynamic Templates.
For information on setting up REST calls, see REST Requests.
For more information, see System Entity Fields.
Bug Fixes
- When an agent is taken offline by his manager (using TakeHelpdeskAgentOffline internal action), the clients no longer remain hooked in the live chat session. The internal action LiveChatClientDisconnectedFlowId is triggered in client conversation when the agent is taken offline by manager.